Standard Terms and Conditions
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Acceptance
Sign the section at the bottom of these terms and conditions and return tear off slip. The remaining copy is for you to retain for your records. Strike through any parts/options you do not require. Payment terms/title of goods Payment is due in full on completion of the installation and commissioning. On larger projects a deposit or prepayment will be requested. Payment is by BACS,cash or cheque with banker’s card payable to ‘Clark Heating’. All goods and parts (whether fitted or not) remain the property of Clark Heating until the bill is settled in full. Overdue accounts There will be seven days interest free from the date of invoice. Thereafter interest will be liable at 8% over the Bank of England base rate. The interest will be calculated as debt times interest rate divided by 365 times number of days late. Timescale Based on the workload normally the work can normally be carried out within two weeks, although an exact date can only be fixed after acceptance. Normal hours/Weekend working Unless specifically arranged, the work will not be carried out over weekends. Normal working hours are from 08.00 to 17.00hrs Mon-Fri. Travelling time is charged to the customer, unless work is quoted as fixed cost. Validity This estimate is valid for 30 days. V.A.T Clark Heating is registered for VAT, and therefore VAT is payable at the current rate, the VAT registration number is 924 8529 00 and a VAT invoice will be issued. Insurance Details of my Public Liability Insurance are available on request. Parking/congestion charge The above estimate assumes that ready access will be available to the van for tools and materials. Any parking/congestion charge costs incurred are in addition to the above estimate, and will be chargeable. Services I have assumed the provision of free use of Gas, Electricity, water, and other services on site. Instructions, Benchmark certificates & manuals Please note that these must be kept on the property for the use of both the user and to enable GAS SAFE Gas Engineers to service the equipment. The usual recommendation is to keep the manuals near the gas meter. Access Please ensure that good access is available to the work area (e.g. airing cupboards, under sink cupboards etc) and are clear before work starting. Continuous working/working hours This estimate is based on continuous working during normal working hours. If work is stopped (for example by awaiting other trades or to gain access) then this will be regarded as a chargeable variation to the contract. Timing is not the essence of the contract unless specified. Asbestos/Hazardous substances The owner of the property has a duty to disclose the location & details of any asbestos/hazardous materials or concealed services before work starting. Carpets/Flooring This will be ‘loose laid’ on completion unless specified in writing. Additional costs We raise quotations on the basis that there are no additional costs, however from time to time we may have to charge for unforeseen additional costs, for example finding a concealed steel joist in the way of a pipe run. Matching materials Please note that when replacing brickwork, ceramic tiles etc, we will nearest stock available materials unless specifically specified by the customer at time of order. Frequently, existing materials are unavailable as they are only made for a limited period of time. Work to be completed by customer prior to or after installation None, unless verbally agreed or specified in the estimate. Existing services This estimate assumes the existing services are adequate and legal, Additional work will be charged at extra cost (E.g. after work has started the existing gas pipe hidden under the floor is found to be too small, or a water pipe leaks when put under mains pressure; Replacement or repair will be at extra cost). Guarantee All parts and workmanship are covered by a 12 months guarantee from the date of installation, unless damage is in our opinion caused by misuse, neglect or deliberate damage. Appliances e.g. boilers usually have a longer manufacturer’s guarantee. Electrical works The above work is designed to meet the requirements of the IEE 17th Edition regulations, and I am qualified to design, install and test electrical installations and I will issue a NICEIC completion or minor works certificate as appropriate. Some Part P work will require notification via Benchmark Certification to the Local Authority Building Control. Waste The above estimate assumes that all waste will be left on site unless specifically stated. I am a licensed waste carrier under the Waste Regulations, and I am therefore able to remove waste, however I may make provision by contracting a waste skip or other provision. The cost of removing the waste is detailed in the quotation. Building Regulations/Benchmark/Gas Safe/Data protection This covers domestic heating, efficiency Un-vented and electrical work etc. I will carry out the statutory notification of gas and un-vented and other work to LA Building Control and to Benchmark, Gas Safe and others where required. Acceptance of the estimate indicates the client’s agreement to their details being passed to Benchmark, Gas Safe and others and LA Building Control for that sole purpose. Flushing Please be aware that the process of flushing CH systems can give rise to leaks through existing corrosion in the system, please request further details. Due care All reasonable care will be taken carrying out the above work however responsibility is not accepted for consequential loss or damage. (For example damage to a fire surrounds which needs to be removed when maintaining a gas fire). VAT exemption Some work or installations are zero rated, for example a disabled access bathroom. Please contact us for details. |
